For Expert Advice Shop Locally, Shop Windsor PlywoodAugust 19th 2013
Summer is a perfect time to tackle those home improvement projects you keep meaning to do. If you’re looking for a store that carries everything you need to enhance your home, as well as friendly, knowledgeable & helpful staff, look no further than Windsor Plywood.
With six locally owned and operated stores located across the Lower Mainland in Burnaby, Coquitlam, Langley, Surrey, Vancouver and North Vancouver.
Windsor Plywood will be celebrating their 45th anniversary in 2014. Canadian owned and operated, their first franchise location opened in 1969 in North Vancouver. Windsor Plywood is a made-in-BC success story with 61 stores across Canada and the USA - from Vancouver Island to Thunder Bay, Ontario and into Washington State and Montana. Corporate head office and central distribution is also based in BC, in the Township of Langley. Over the years, Windsor Plywood has established itself as much more than a local building supply company and their business model is also very different, not top-down as is typical of most franchise groups but more akin to a co-op model. Windsor Plywood stores utilize their buying power as a group to specialize in hard to source products but each location is also locally owned and operated; often family affairs, passed down through the generations. In terms of price, they can easily compete with any of the big box stores. In terms of product, they provide a more exclusive selection and focus on higher quality products that meet the needs of the people in their communities.
As expected, Windsor Plywood has a range of wood and plywood, but also offer home improvement products that touch every base. They offer interior, exterior, commercial and residential doors and accessories, a wide assortment of flooring, mouldings, stair parts, wall covering and outdoor materials and all the paint, tools and adhesives required to make it all come together. Windsor also offers specialty products including exotic wood like reclaimed Panama Canal hardwood and massive live edge wood slabs that are truly unique and wonderful pieces. Many people use these for constructing their own furniture like table tops, mantels, counter tops or for any other clever creation you can dream up including desk tops, shelves or even as feature items. These pieces are individually unique and are a real eye opener, “people can’t help wanting to touch them” says Alan Green of the Burnaby store. Thane Pipes of the Vancouver store explains that “Our selection has become so large, the number of products we offer has grown dramatically. Today, we stock over two dozen different styles just for interior doors alone.” He adds that customers are increasingly knowledgeable about home improvement projects and better prepared to do the work themselves, For those without the time or inclination to complete projects on their own, Windsor Plywood offers installation services, such as installing flooring or building decks and they’ll also cut your lumber and plywood orders to your specifications. Most even have in-store door shops with full-time carpenters on staff to help with custom sizing and machining for hinges and locks.
Bring in your measurements, construction plans or your old door - they will measure the exact spots for the hinges and door knob using your old door as a template, then drill and mortise it for a custom fit. Windsor Plywood service has become synonymous with dependability. “Other stores can’t provide the personal attention that we do,” says Kevin Chalmers of the North Vancouver store. “When someone helps you inside the store, chances are that person is also the one helping you load up your order. When it comes to staff, we look for good, hardworking individuals with loyalty and common sense. We have great respect for the people who work for us.” The secret to Windsor Plywood’s success—and the feature that sets them apart from other home-improvement stores is an emphasis on “good old-fashioned customer service.” Of the employees working at the six Lower Mainland stores, there are lots of long-term staff members and a typical Windsor Plywood store owner tends to be more hands-on, frequently found helping customers personally.
At Windsor Plywood, they ensure you receive personalized, one-on-one service. If you are a contractor or a person who would rather do it themselves, someone at Windsor Plywood can help you find what you need in the store or by special order. You can also rely on the service you receive at Windsor plywood with loyal, seasoned, customer-oriented staff.
For all your home improvement needs visit your local Windsor Plywood store or check out their website at www.windsorplywood.com