Customer Feedback - Canadian Home Improvement Centre

November 17th 2010
Customer Feedback - Canadian Home Improvement Centre

Below is a letter we received from a customer recently outlining their experience with one of our Referral Network Members - Canadian Home Improvement Centre.

I am writing to commend the excellent job that your company did on my home. Last fall, I had a stucco company apply acrylic stucco to my home and they did a disastrous job. By spring hairline cracks had appeared all over and we were at a loss on how to cure it.

We had a number of stucco and painting companies give us ideas and quotes, none with great confidence. Finally, almost in desperation, we got in touch with Shell Busey's home improvement centre who suggested we give CHIC vinyl a call.

It's the best call I've ever made! David did a wonderful job on explaining how the job would be done, gave us a very fair quote and was in touch throughout the work. He was brilliant! Needless to say, we are more than happy with the results - the house looks as good as new. But more than that, the crew did extraordinary work on the trim painting, sealing, cleaning - more even than I had asked for.

I commend particularly Razzm and Abdul who were at all times courteous, conscientious and thoroughly professional. They reflect well on your company. In closing, I have absolutely no hesitation in recommending your company to others. You can definitely say: "a job well done".

Grateful thanks, Alan